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Solution 1: Restart your iPhone: if you have no idea how to fix FaceTime not working on iPhone, you can try to force restart it. Since the iPhone X, iPhone 8 and iPhone 8 Plus have been released, you can force restart iOS devices to fix the problem first too.
Solution 2: Update Your iOS to The Latest Version : You can update your iPhone or Mac devices to the latest version. And do not forget to update FaceTime app. Go to "Settings", choose "FaceTime" and then enable FaceTime app to test whether it is inability to work.
Solution 3: Check your Wi-Fi and mobile cellular connection: You can go to "Settings", hit "Cellular", choose "Use Cellular Data For" to turn on FaceTime option. It is the method to make sure you use the correct Cellular data.
Solution 4: Check Whether FaceTime is caused by the different data plan : if you are using the data plan from Verizon and Sprint, then you can set your mind at rest. But for AT&T users, only new users with the shared data plans are supported to use FaceTime over Cellular data.
Solution 5: Reactivate FaceTime on iOS Device :
Switch the FaceTime button to the OFF position first, and then turn it on. There will be "waiting for activation" message appears.
Then if your FaceTime disabled on Mac computer, find FaceTime on the top menu. Choose "Preferences" to move FaceTime to OFF. Later,you can reactive FaceTime to make a FaceTime call on Mac.
Solution 7: Turn on and off Airplane Mode: Turn off FaceTime app first. Switch to Airplane mode. Wait few seconds, and then turn on Wi-Fi connection and open FaceTime app again. Disable Airplane mode. You may be asked to enter Apple ID, sign in FaceTime. The FaceTime program will begin on your iPhone 6 soon.
Solution 8: Reset All Settings : For iPhone users, go to "Settings" to choose "General" and "Reset". Hit "Reset All Settings" button. Make sure you have backed up important data through iTunes or iCloud in advance. Or you may face the new data recovery problem after fixing FaceTime not working error.
Solution 9: Fix iOS System :
If the above FaceTime not working solutions are useless, then you need to check your iOS system. Is there any system error occurs without notice, including system file loss, system file damage and etc. The related solution is to fix the operating system.
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